📜 Terms & Conditions
1. Introduction
By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all users, including customers and businesses.
2. Products
We sell physical products and reserve the right to change or discontinue any product at any time without prior notice.
3. Orders & Payment
All orders are subject to acceptance and availability. We accept payments through SenangPay. Full payment is required at the time of order placement.
4. Pricing
Prices are in Malaysian Ringgit (MYR). We reserve the right to adjust prices, including due to errors or changes in tax or other regulatory requirements.
5. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages resulting from product use or service interruption.
6. Governing Law
These Terms are governed by the laws of Malaysia.
🔁 Cancellation & Refund Policy
Cancellations
All orders are final. We do not accept cancellations once an order is placed.
Refunds
We do not offer refunds under any circumstances. Please ensure you review your order details carefully before making a purchase.
Non-Refundable Items
All products are non-refundable.
Return Shipping
Return shipping is not applicable, as we do not accept returns.
🚚 Shipping Policy
Delivery Area
We currently ship only within Peninsular Malaysia.
Courier Services
We deliver via LineClear and City-Link Express.
Delivery Time
Orders are typically delivered within 1–3 business days after processing.
Tracking & Express Options
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Tracking: Available for all orders.
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Insurance: Included where applicable.
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Express Delivery: Available upon request (charges may apply).
🔒 Privacy Policy
1. Information We Collect
We collect the following personal data:
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Name
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Email Address
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Shipping Address
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Payment Information
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IP Address
2. How We Use Your Data
We use your data to:
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Process and fulfill your orders
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Communicate order updates
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Prevent fraud and enhance site security
3. Third-Party Services
We use SenangPay to securely process payments. Your data is handled according to their privacy standards.
4. Data Sharing
We do not sell or share your personal data with any third parties.
5. Data Security
We implement industry-standard security measures to protect your data.